Frequently asked questions

Payment 付款方式

We accept Visa / Master / PayPal / Bank Transfer FPS / PayMe / WeChat and Alipay. 我們接受 Visa / Master / PayPal / 銀行轉帳 (轉數快) / PayMe / 微信支付和支付寶.

Do you ship internationally? 貨品是否支持國際運送?

Yes we do! For overseas, we ship by HK Post / SF Express / Fedex / DHL after payment confirmation. Additionally, we offer 10-20 days tracking of the shipping, depending on the location specified. 我們支持國際運送,在付款確認後,我們將通過HK Post / SF順豐速運/ Fedex / DHL發貨。此外,根據指定的地點,我們會提供10-20天的運輸追蹤,方便客人查閱快件。

Can I change or amend my order once it has been placed?  訂單確認後,可以更改或修改訂單嗎?

Once your order has been confirmed, we will not be able to make any amendments, which includes adding items to an existing order.

The item I want is no longer available, how can I purchase it? 想要的商品顯示缺貨,該如何購買?

Please send us a request at info@sisland.online / whatsapp 6366 5948. We will notify you immediately once it is is back in stock!
請通過 info@sisland.online / whatsapp 6366 5948 向我們發送請求。一旦有庫存,我們將立即通知您!

Will my personal details be kept private and confidential?  我的個人資料會被保密嗎?

Yes, we guarantee that personal information will not be used for any marketing purposes without your authorisation.